Online Casino Advice For Newbies



The purpose of this guide is to explain a litle bit about gambling in the world of online casinos for those players who are looking to give it a try but are not quite sure what to look for and ensuring that they end up playing a safe casino where player integrity is the principle quality. Before you start out however, if you are a person who has an addictive personality, or you lack will power, please check out our Responsible Gambling page first. If you want to simply skip to a list of the 150 or so reputable casinos, then nip over to the online casino database site.

  • What to look for when choosing an online casino
  • Software Platforms and Casino Games
  • Money Issues: Depositing, Bonuses and Banking
  • Other Factors in Choosing a Casino


    What to look for when choosing an online casino

    First off, check that your local laws allow you to gamble online. For example, the US states of Louisiana, Maryland and Washington (and possibly others) have outlawed online gambling and some other countries have similar restrictions. If you are sure it is legal, read on....

    The online casino world has been active since around 1996 and is still arguably in a state of transition. Some casinos have come and gone, but since the turn of the century we have seen it settle down and there is a now a core of reputable operators, some of whom will be well known while others less so.

    As the industry has expanded, we have seen a few software providers come to the fore and indeed, the majority of the best casinos now operate on of a handful of software platforms. This means that many casinos offer the same games, so choosing a casino comes down as much to the quality of service offered.

    Later in this guide, we will explain the differences in operations that will help you choose the online casino that suits you best, however it is safe to say that due to this natural course, there are now lots of online casinos with good solid reputations falling within jurisdictional guidelines of operation. If you don't find any casinos here that take your fancy, you'll find further casino reviews and more specifically, details on UK online casino reviews on our other casino portals. You can also find a complete list of Microgaming casinos that offer instant payouts at our Independent Reviews portal, OGGS.com.


    Software Platforms and Casino Games

    There are six software systems that have come to the fore providing platforms for perhaps 90% of the best online casinos operating online: Microgaming ("MG"), Cryptologic "Crypto"), Playtech, Chartwell, Boss Media and Real Time Gaming ("RTG"). Of these, the bulk of respected operations run on the Microgaming and Cryptologic platforms.

    Indeed, household names like Ladbrokes, Littlewoods and William Hill use either MG or Crypto to provide their games. Other well-known "bookmakers" in the UK such as Coral and Victor Chandler use Chartwell and in fact, William Hill also run a Euro casino on the Boss Media platform. The fact that big brnad names like these are using one or other of the aforementioned software systems is in itself a good sign that the platform offers a "fair game", as none of these are likely to want their names tarnished by crooked deals.

    Probably the most popular platform with players is Microgaming. Aside from having strict controls in place as to who licences their software, the range of games is huge (approaching 200 as we write) and the graphics are generally regarded as second-to-none.

    Another great benefit of MG software is "expert mode" - for newbies this is a godsend as the software has built in intelligence which ensures the correct cards are automatically held to ensure the player is playing the best strategy for the chosen game. Essential in Video Poker considering the many variations offered on MG software! The slots are the best you will find online and have a configurable "auto-play" feature which takes the tedium out of clicking "Spin" each time.

    Crypto software is also popular with players. While it has less of the fancy features you will find in online casinos using Microgaming software, it offers a good range of games with a more manual and slower approach. The slots don't compare with MG but card games are often better and more fun. Crypto also one Video Poker game with a 99.94% expected return - of course this relies on the player knowing the strategy for the game, Double Bonus Poker.

    Of the software providers mentioned above, both Playtech and RTG have had their problems with disreputable operators in the past. Indeed, care still needs to be excercised when picking a casino on one of these platforms as they are largely left to their own devices. With RTG for example, casinos can create their own payout tables for certain games - a feature not permitted by other software.

    While the above makes for more interesting options (and some of the top Internet casinos will have 100% expected return games as a result), it can mean that you end up playing a game which doesn't give you a great return. Some investigative work on strategies and payouts pays off!. That said, bothvilla10 Playtech and RTG have made real advances in licensing recently and newer casinos are proving much more reliable in general than in previous years. RTG casinos such as BoDog, Sc-Fi, Breakaway and iNetBet all have good reputations.

    All the platforms above generaly offer a good range games across the board so unless your favourite game is "niche", you'll probably find all the casinos have it, or a variant of it.

    Some casinos use what is termed "proprietary" software that they have developed or have had developed for them and them alone. This can be a double-edged sword. On the negative side, you have little idea as to the fairness offered in the games while on the positive side, you usually get a different range of games to the generic casinos using a popular platform. You could use one of the casino forums to help you decide which casino software is popular and which isn't or there are plenty of sites with online casino reviews to help you decide if Top Choice stops short of answering your questions. Although I don't deal with poker here, you might want to check out PKR Poker for reviews on some good 3D poker rooms.
    Money Issues: Depositing, Bonuses and Banking

    Let's be honest, there are generally two main things you want from a casino: a fair game and the prompt hassle-free payment of any winnings. The above section deals largely with the "fair game" issue, but money is another thing altogether and this is generally the one thing that causes the most discussion on the player forums.

    Before we get into money, there are two distinct areas that need to be distinguished: free money ("bonuses") and your money ("deposits"). The former is the single largest cause of player upset and its at this point where you need to decide whether you are what is termed a "bonus hunter" or a "player". If its the former, expect some grief along the way but hopefully less so on the latter - let's explain a bit more:

    Most online casinos will try to entice a player in with exclusive casino bonuses - usually a 100% match on the initial deposit, so for example you may deposit $50 and the casino gives you a one-time $50 to go with it. Sometimes you have to email and claim the bonus, other times it is credited automatically. Once again we have a double-edged sword here. Because of so called "bonus abuse" (where players open multiple accounts just to get the free money), these bonuses usually have terms attached, known as "wagering requirements".

    This essentially means you have to make so many bets before you can withdraw any winnings. This is usually expressed as a multiple of the bonus, or of the deposit and bonus together - each casino has different terms and you'll probably see an average of "x10 Deposit and Bonus". In this example this means you put in $50, got given $50 on top and have to make $50+450 ($100) x10 worth of bets - $1,000 in this example - before you can withdraw. Some casinios are more generous - Ladbrokes for example insist on only an x4 wagering requirement, while others are considerably less generous - x45 in some instances.

    You'll also notice when you read the Terms of each of these "promotions" that the type of game you play is often restricted. This is usually in place to prevent a bonus player using "50/50" games (ie: Red/Black bets on European Roulette) or very low "house edge" games (The "house edge" is the term given to the percentage of profit a casino expects to make on a single bet and is usually in the 0.1 - 5% category depending on the game) to meet the wagering requirement. If you are playing with a bonus, read the Terms closely first!

    Additionally, it is often difficult to keep track of exactly how much you have wagered when it comes to these terms. Microgaming software based casinos usually have a built in "Play Check" feature which allows you to keep track, but many casinos do not have this facility so it helps if you keep a manual track as best as possible.

    A common player complaint is being unable to withdraw after playing with a bonus and more often than not this is either down to them not meeting the "wagering requirement" yet or that they have not read the Terms and ended up playing inelligible games. Always check the Terms!

    Depositing players less interested in the bonus are generally on safer ground. There are no restrictions placed on your own money if you are not claiming a bonus - you play, withdraw and get paid. That's the theory. A first-timer will usually be asked to email over ID when making their first withdrawal, especially if the deposit wa smade using a credit or debit card. This is perfectly understandable and in a non face-to-face transaction not only reasonable but often a legal requirement imposed on the casinos within their licensing jurisdiction for auditing and best-practice purposes.

    You may find if you live in the same jurisdiction as the casino then documentation is not required, or you may find that small withdrawals are processed without the inconvenience, but money-laundering online is common-place so larger "first-time" withdrawals will almost always encounter this requirement. The ID usually takes the form of one piece of photo ID and a utility bill in the players name.

    Banking services vary from casino to casino. A very popular way of depositing and getting paid quickly is to use an "e-wallet" service such as Moneybookers or NETeller. These are relatively easy online banking services and accepted by many casinos for depositing and withdrawing. They are also much quicker to process than credit and debit cards or cheques.

    Most casinos will offer several withdrawal options. These almost always include NETeller, debit card (UK), cheque or "ACH" bank wire transfers (BACS to UK residents). Because of credit card restrictions imposed by the major credit card providers (Mastercard, VISA etc), you may sometimes find that depositing from, and almost always withdrawing to, these cards is not an option. Debit cards have less restrictions and are usually fine, particularly for UK residents.

    In the majority of "e-wallet" instances, you cannot withdraw to an e-wallet before you have first deposited at least $20 into the source. There are two reasons for this: firstly it verifies you are who you say you are and secondly it helps to restrict money-laundering activities.


    Other Factors in Choosing a Casino

    Software and banking isn't everything and while it can help to persuade a potential customer that a casino is doing the right things, it doesn't guarantee good casino management! So what other ways are there to tell if a casino has the right qualities? You could try dropping a quick email to their support team with a simple question - for example asking them how long it takes to process a withdrawal or whether they require player ID on withdrawal.

    Aside from giving you some useful information, the time it takes to respond is usually a good indicator of how a casino sees its customers - the faster the better obviously. If its within the hour and answers the question then this may seem like they have their act together. Some will be 15 minutes, others a day or more!

    A look at the website will also yield a couple of interesting factors. Things to look for: do they display a PriceWaterhouseCoopers accounting logo - its not the be-all-and-end-all but it shows a respectful nod in the right direction. Are the Terms clear as to who can and can't play bonuses? Do they display the eCOGRA logo? This is an organisation that oversees online gaming practices.

    Have a look at the "about us" page too - this usually reveals interesting information about ownership, regulatory restrictions and date incorporated. If you are considering gambling at an online casino but have not yet learnt the online gambling basics, this is the best place to start.

    All these factors can help to give a fairly good feel for a casino but perhaps the player forums are the best source of feedback. Don't be put off by complaints regarding bonuses though - these are commonplace and often mis-placed and for non-bonus-hunters should be of little concern.

  • What to look for when choosing an online casino
  • Software Platforms and Casino Games