Slots Magic Casino Review - My Experience
Original land-based slot games now online. WMS are well-known for their land-based slots and the Jackpot Party casino was originally operated by WMS before being sold to EGO in Feb 2014 and re-branded as SlotsMagic. The casino is a very good choice for slots players with games like Wizard Of Oz, Star Trek, Zeus, Bruce Lee and the Colossal Reels slots but if you are after card games or video poker, you will find more satisfaction elsewhere.
- Proprietary software platform (EGO/WMS)
- Average Cashout (Receipt) Time: 36.5hrs (Global) *
- Average Reverse Pending Period: 13.3hrs (Global) *
- Licenced in Malta (Alderney for WMS games)
- Superb land-based WMS slots but table games are average
- View full list of WMS slots online » (popup)
Slots MagicAlthough Jackpot Party was sold in February 2014 to EGO and subsequently re-branded as "SlotsMagic", the bulk of this review was done over the months prior to this. The WMS games are still here but EGO have added a load more slots from companies like Barcrest, NextGen and Cryptologic so the gaming experience shouldn't be that different.
Fans of Vegas slot games will know the Jackpot Party name immediately as WMS compete with IGT for floor space at most of the big casinos. Slot games like Zeus, Palace Of Riches and Wizard Of Oz are hugely popular slot games in Bricks and Mortar (B&M) casinos and all of those are online at Slots Magic. The Hot Hot Super Respin slots series, Money Burst, Colossal Reels games, G+ Deluxe, Hot Hot Penny and Spinning Streak concepts all developed by WMS are all represented at Slots Magic by the likes of games such as KISS, Griffin's Gate, Blue Lagoon and John Wayne along with Cascading Reels games such as Invaders from the Planet Moolah.
Other familiar, popular slots include Kronos, Bruce Lee, Crystal Forest, Black Knight, the popular Wizard Of Oz slots "Emerald City" and "Ruby Slippers" (my personal favorite)... around 60 WMS games in all (this review was updated in March 2014 and more games are being added each month). More information and videos of each WMS game that is currently available can be found on the WMS Slots website.
Aside from slot games, there are of course a few table games and video poker variants as you would expect from any online casino. But you don't really come to the Jackpot Party casino to play table games - they are at best, average and summed up by the fact that on some video pokers, the payout for a Royal Flush when betting the max. 5 coins is only 3000 instead of the expected 4000. The games are playable, but just don't expect them to compare with the table games from some of the best online casinos I've reviewed - somewhere like 32Red casino offers arguably the best selection and makes these look pretty amateur by comparison. Face it, you play Slots Magic for the slot games really!
As of Feb 2014, the new SlotsMagic doesn't have a mobile casino nor are there any immediate plans to offer the games on mobile devices. However, if you have a Flash-capable browser on your tablet you might be able to play the original Jackpot Party games as I Know some were mobile-ready prior to the sale of the casino to EGO. If not, you can always check out some of my mobile casino reviews if you want to go that route.
The original Jackpot Party name was actually taken from WMS's most famous brand. There are several variants of the Jackpot Party slots in B&M casinos and the Super Jackpot Party slot is also online in the casino. The new layout drops the progressive jackpots that were present on every game prior to the re-brand but all the games themselves now have a slightlly higher RTP (generally 95-96% ish) as a result.
As far as the customer service side of things goes there is good and bad to report in this review. On the downside, I was disappointed to note that there is a "reverse pending" time of up to 24 hours. That is tempered slightly by the fact they process cashouts 7 days a week (public holidays being an exception I expect but haven't been able to test that yet) and they will do a manual flush for VIP players - if you ask! Cashouts are generally processed around lunchtime (UK time). One slightly disappointing note is that loyalty points have a 5x playthrough requirement, which no casino should do IMO.
CS response times at Slots Magic seem decent. Responses are quick and they seem pretty knowledgable although - VIP support aside for a moment - I have only needed their standard CS team in "real time" once - and that was only to ask a relatively simple question about bonuses. While re-reviewing Slots Magic following the Jackpot arty buyout, I contacted them with something a bit more in-depth and got a prompt answer that firstly said they were investigating it, then about an hour later I got the answer I was looking for. Pretty good overall. Professional anyway.
When it comes to winning on the WMS slot machines then that requires some good bankroll management! Many of the games are high volatility and often you need the bonus features to walk away with a profit. There are some low volatility games like Goldfish and one of my favourites, Egyptian Experience. Even the original Star Trek game in fact. But games like Zeus, Palace of Riches 2, Black Knight and in particular the Money Burst slots like Glitz, Bruce Lee or Fortunes of the Caribbean are dangerous games when they are on a cold streak! Great games - just very much "all or nothing". My advice: play carefully, cashout when you are ahead - and don't be tempted to reverse!
ConclusionIt is still early days since EGO took over Jackpot Party and while my overall opinion of the original site is clearly good, backed up by the fact that I have been playing there every month since it was launched, the jury remains out on the site under te Slots Magic banner.
When the wins come, they are generally pretty big but expect a lot of losing sessions if you are unfamiliar with the slots as many are volatile, especially the WS gamess! The ability to reverse a withdrawal means I have had to set low deposit limits to keep a lid on how much I play so Slots Magic is more of a "passtime" than a serious casino for me now but for slot fans, it definitely comes recommended.
* Global average cashout and reverse times are compiled using data submitted by 4 real-money players between June 20th 2015 & November 11th 2015. Withdrawal methods used may include debit & credit cards, bank transfers and eWallets.