River Belle Casino Review - My Experience
One of the bigger Microgaming casino brands with a very good reputation. River Belle casino is part of the DigiMedia Ltd portfolio and has been around for years. With TV advertising to back it up, you'd expect it to be a serious contender and while there is always room for improvement, especially in support in my view, it's a well respected brand.
- Microgaming software
- Licenced in Malta
- All round above-average. Probably the best at VIP treatment
- View full list of River Belle's games » (popup)
The one concern I had while playing here over the course of several months was the response of their support team. This does tend to be same day, or next day at worst, but email support could be dramatically improved. To be fair, it's better than it was around 2007/2008 when it became a bit of a standing joke but in my opinion it still falls short of other casinos: top casinos like 32Red (32Red casino review) or the well-known Ladbrokes Casino (Ladbrokes casino review) who have identical games offer better support but less promotions and bonuses for example. The same can't be said of their VIP support team though but more on that later.
Obviously there are signup bonuses, loyalty schemes and regular promotions at River Belle to compliment the games and some of the competitions have some wicked prizes at times. Personally, I never take a signup bonus because you then have to meet a certain wagering requirement before you can cash out (often quite unrealistic in my opinion) plus the games allowed whilst fulfilling the bonus wagering requirements are severly restricted. However, the River Belle Casino VIP loyalty scheme is very well regarded, especially by high rollers, one of whom I know has been shipped off on cruises and received plenty of other gifts and comps down the years from the group who run River Belle casino.
As for the choice of games, think of a game, and it's probably to be found in the River Belle software. The choice - as is the case with most online casinos using Microgaming's software - is magnificent & the software even has an "Expert Mode" to assist newbies with strategy which in turn is combined with Microgaming's excellent "Autoplay" feature on slots, most video pokers (of which there are loads) and even some of the table games. In (the various versions of) Roulette, you can even set up betting patterns and leave it on autoplay playing to your chosen strategy!
The slots choice is plentiful: over 400 slots games last time I counted (March 2015) with games like the popular Game Of Thrones slot, amazing Immortal Romance, The 2 Dark Knight slots and old favorites like Tombraider and Thunderstruck. There are plenty of progressive jackpot games at River Belle casino too, so there's always the chance to win a life-changing sums if the current is flowing in the right direction!
Perhaps one games area where River Belle and similar single-operator casinos fall down is on live dealer games. Although Microgaming do provide a bolt-on module which uses Playboy bunny dealers to sell it, the live dealer product isn't as diverse as somewhere like BetVictor Casino where there is a real focus on this aspect of casino play. But for playing against the computer, the range of normal roulette, blackjack and other card games on River Belle are way better. Horses for courses.
Banking options at River Belle casino are strong but that does seem to be a fairly common trait on Microgaming-powered casinos (see my Roxy Palace casino review for a direct comparison). Personally, I use an eWallet account (Neteller) but River Belle also accepts various other deposit and cashout methods including most popular eWallets and debit or credit cards.
The real stand-out feature of River Belle for me however was their VIP team which I had first-hand experience with soon after starting playing there (I do play quite big bets!). They were very responsive, ensured my payments were processed quickly and gave me all sorts of bonuses and treats. Really top notch and if it wsn't for the fact that River Belle Casino doesn't hold a UK licence (hence why I mainly play 32Red now), I'd probably still be playing there.
Overall though, safe to say you'll be in safe hands at River Belle in my opinion. Although there seems to be a variable policy towards cashout and reverse withdrawal periods (different players report different timings) but in my case it is usually 48 hrs max and I also receive Neteller (ewallet) withdrawals from River Belle Casino at weekends and I've never had any issue with them since Day 1.