Responsible GamblingIt doesn't take a genius to work out that online gambling can be addictive and can lead to social problems. I'd recommend you read this excellent article from the BBC that reveals some real-life cases of gambling addiction and provides some advice from Gamcare who can assist in controlling, or beating, the online gambling habit.
Remember, if you are gambling money that is needed for other things, you may need to accept that you are on your way to becoming addicted. Take action now before it affects those around you.
Casino Dispute ResolutionShould you run into a dispute with any of the top online casinos represented here on TCC, or on any other casino site for that matter, then I can recommend taking one of three courses of action. However, if your dispute is related to the terms and conditions of withdrawing money following a bonus deposit, make sure you have fully understood the terms and conditions first, as they are often quite complex and sometimes prohibitive. In the event of any problem, ensure you have emailed and telephoned the casino in question and received a definitive statement in writing (including email) before you pusrsue these avenues:
1) eCOGRA oversee a number of Microgaming casino operations and award a seal of approval. If your dispute is with a casino mentioned on the Members page on their website, give them a call. They have a dedicated staff to help players resolve issues with casinos that may be breaching eCOGRA's guidelines and terms of membership.
2) In the unlikely event that the casino is a Top Choice Casinos recommendation or advert, email me the details at webmaster[at]topchoicecasinos.com. Note, I am unable to undertake bonus disputes but if you feel you have been treated unfairly in any other area, please let me know and I'll try to assist in a resolution
3) Check out the complaints forum at Casinomeister and if you feel it's necessary, "Pitch A Bitch" to the Meister. However, before you do this, make sure you have your facts right and you have not breached any terms or done anything that may be seen as deceitful (ie: opened multiple accounts at the casino to claim a bonus more than once). If you are using thrid party portals, ensure that they are reputable ones like Online Casino Reviewer's casino reviews website.